Hello there, how can we help?
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Known Issues with Verification
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Why do I have to verify my account?
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Have you received or processed my documents?
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How do I verify my account?
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Why do I need to verify my payment methods?
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What is HooYu?
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How to contact us?
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Why don't I receive any emails from BetUK?
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I received an email/SMS stating that I'm the winner of a prize from BetUK. How do I claim it?
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How do I stop receiving texts or emails from BetUK?
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I am under 18 years old. Can I play at BetUK?
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Why am I unable to access my account?
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Can I open another BetUK account?