Looking to get in touch with our support team? Head over to the Hamburger menu and select Support. From there, you can select the Help Centre or Live Chat. You can also contact us via email at support@betuk.com.

Please note: Our messaging service experience depends on whether you're logged in or logged out at the time of contact.

• If you're logged in:

You won’t need to provide your name or email address, as you’re already verified.
You’ll have access to your full chat history, meaning you can pick up any previous conversations without starting over.
Conversations can continue at any time, even if you connect with a different agent, ensuring a smoother, faster resolution.

• If you're logged out:

You’ll be asked to provide your name and the email address linked to your account.
Your chat history won’t be available, so you’ll need to start a new conversation and provide the necessary details each time.
You won't be able to continue conversations from where you left off if you disconnect.
For the best experience, we recommend logging in to unlock the full benefits of our messaging service.

We are available 24/7 to assist!