There could be a few reasons your live bets are not accepted:
- Temporary suspension will happen to account for in game events that affect the outcome of bets. Example: Score next goal can be suspended in case a penalty kick has been awarded.
- Permanent suspension will happen if a major, irreversible incident happens in the game you wagered on. Example: 'under - over 0.5' will be suspended after the first goal is scored, since the outcome of the bet has been decided.
- Technical issues or high traffic can cause delays or errors. In this case, we strongly recommend waiting a few moments, refresh the page and try again.
- Issues with your browser or device can cause delays or errors. We recommend you to clear cache and cookies in your browser and restart your device - this may solve the issue straight away! You can follow our article on how to this: How do I delete browsing data (history, cookies, cache).
If you have tried all of the above, we ask you to come to our Customer Support so we can assist you further!