There could be a few reasons your live bets may not be going through correctly:
- The bet you are betting on may have been closed temporarily (example: "score the next goal live" is temporarily suspended in case a penalty kick is awarded) or permanently (example: "under - over 0.5" after the first goal scored, since the outcome of the bet has materialized).
- Our site or sports provider, Kambi, may be experiencing small issues or high traffic, causing delays or errors. In this case, we strongly recommend waiting a few moments, refreshing the page and trying again.
- We would also recommend, if the above fails, to clear cache and cookies in your browser and restart your device - this may solve the issue straight away! You can follow our article on how to this - How do I delete browsing data (history, cookies, cache)?.
If you have tried all of the above, we ask you to come to our Customer Support so we can assist you further!