Have you received an error message on-site when trying to action a spin or place a bet?
If it states that you have insufficient funds, a wagering limit that you set may have been reached. To check if this is the case, simply head over the “Hamburger menu” icon at the top left of the screen, Select "Safer Gambling Tools"
You can change your limit yourself there, but it will take 24 hours until a new limit is active if it is higher than the limit you had previously. Please note that our support do not have access to your limits and cannot change it for you. For assistance, we ask you kindly refer to our article, How do I set or amend my gaming limit?
You can find further information about the wagering limits and all other limits in the Safer Gambling section in our Help Centre!